When you make a reservation, we may authorize your credit card for 50% of the total rental cost. In the event of a cancellation or rescheduling, we will process the charge as a “store credit” and apply the amount toward your rescheduled rental.
If you cancel less than 24 Hours before your rental, you will be charged a cancellation fee of 50% of the total rental cost, unless reschedule for another date and time.
In case of a no-show at the time of rental , you will be charged a cancellation fee of 100% of the total rental cost.
At our sole discretion, cancellation fees may be waived for special circumstances (severe weather, etc.)
Terms and Conditions:
Weight restrictions: You must be able to fit into a coast guard approved life guard to ride. Weight restrictions may be increased or decreased depending on wind or sea conditions, on that date.
Physical Restrictions: We cannot accommodate anyone with chronic back/neck problems; anyone who has had previous back/neck surgery; or anyone who is pregnant or thinks she may be pregnant. Participants must be able to walk down and board the jet ski with minimal or no assistance. The boats are not wheelchair accessible.
Age Restrictions: Minimum age to ride is 5 years old and 3 feet tall. To drive you must be 16 with proof of age. Also, if you are under 18, you must have a parent signature. This means that children younger than 5 will have to remain on land, along with pregnant women, and those individuals with back or neck problems, or individuals who have had previous back or neck surgery. All persons riding on jet skis must have physical strength to pull themselves up onto it, if they fall off.
Waivers: All participants must sign waivers. A child’s parent must fill out a waiver for children under the age of eighteen (18).
Cancellations & Refunds: We will provide a full refund for cancellations made at least 24 hours prior to your scheduled activity. No refund will be given for cancellations made less than 24 hours prior to activity. If the rules are not followed, you will be immediately removed from the activity. There will be no refunds for early termination of activities for not following the rules.
Payment: We require full payment at time of reservation so be prepared with a credit card. Your card will be charged when you click “Accept” on the confirmation page – we do not “hold” spots. We accept Visa and Master Card. If you want to pay by Cash you must make your reservation at one of our retail stores or activity sites. Prices are subject to change, so confirm the rates at time of reservation.
Weather: If we should have to cancel your activity due to weather, we will reschedule your activity or issue you an activity credit voucher.
Activity Credit Voucher: An activity credit voucher is a non expiring voucher which allows you to schedule your activity for a future date if you are unable to complete your scheduled activity and cannot reschedule during your stay in Myrtle Beach. Activity credit vouchers do not have to be used by the person to whom they were issued – so don’t lose them. We are not responsible for lost or stolen activity credit vouchers. If you have an activity credit voucher and would like to schedule your activity, simply call reservations, book your date and time, and tell your reservationists you have an activity credit voucher.